SaaS Product Implementation Program Manager - Public Sector Job at Icertis, Reston, VA

  • Icertis
  • Reston, VA

Job Description

At Icertis, we are revolutionizing how United States federal agencies and government organizations manage their most important contracts—spanning defense, healthcare, public safety, and more.

Join our public sector team and help drive technological transformation for the US government and Federal agencies where your work will make a direct impact on national operations. Discover more about Icertis public sector solutions here.

Responsibilities

  • Lead and manage complex, multi-year SaaS implementation projects for Federal clients.
  • Ensure timely, high-quality program execution across planning, delivery, and customer success phases.
  • Bring structured, repeatable program methodologies tailored for defense and aerospace implementations.
  • Act as a key liaison with Federal client stakeholders, understanding and aligning with their program execution models.
  • Build strong, trust-based relationships with clients, especially within high-security and compliance-driven environments.
  • Manage cross-functional internal and client-facing teams with a focus on delivery precision and accountability.
  • Monitor and manage program budgets, risks, and performance KPIs, providing clear communication and escalation when needed.
  • Drive continuous improvement and post-implementation analysis to improve future delivery cycles.

Qualifications

  • 8+ years of Digital program or project management experience in Federal, GovCon, or Aerospace and Defense
  • Demonstrated success managing large, complex technology implementations in the Public Sector market
  • In-depth knowledge of Federal, GovCon, or A&D client program management structures and execution frameworks
  • Experience working in regulated environments involving ITAR, DFARS, or NIST compliance
  • Familiarity with AI-powered solutions and ways of working is a must-have
  • Strong leadership and organizational skills, with the ability to drive disciplined execution
  • Strong communication skills and experience in client-facing consulting roles
  • Growth mindset, and ability to adapt and pivot in a fast-changing environment
  • Bachelor’s degree in engineering, Computer Science, or related field required; PMP or related certification preferred

Our Commitments: Icertis is committed to:

  • Icertians (employees) and their family's physical, mental and financial health and wellbeing
  • Turbocharging Icertians careers
  • Making a social and environmental impact in our communities
  • Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
  • Generous holidays including the 4th of July week off – paid
  • Free professional and leadership coaching
  • Annual personal development allowance

What We Offer

  • Robust medical (physical & mental vision and dental benefits
  • Employee assistance program (EAP)
  • Equity (RSUs) and shared ownership in the company
  • Generous 401K match
  • Flexible work environment
  • Paid maternity and paternity leave
  • Generous holiday and PTO program
  • CaaS (coaching as a service)
  • Annual personal development allowance
  • 7 Days for Humanity – 7 paid volunteer days annually
  • Global and regional DEIB steering committees, employee resource groups (ERGs)
  • Global DEIB training programs and guest speakers throughout the year

Salary Range

Min $117,000 - Max $175,000 USD per year

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary, an annual bonus and an equity component are included in the compensation package.

This position will be working on US government contracts which require either US Citizens or US Persons (Permanent Residents) depending on the project. Additionally, this role may require the ability to obtain and maintain a US government Top Secret security clearance.

Job Tags

Permanent employment, Full time, Flexible hours

Similar Jobs

Elwood Staffing

Electric Pallet Jack Operator Job at Elwood Staffing

 ...Electric Pallet Jack OperatorAble to operate a electric pallet jack (ride on)$500 sign on Bonus after your first 30 days of employment!Hiring for Shepherdsville and LouisvilleElectric Pallet Jack Operator Details:Temp-to-Hire position$18.00 / hourFull Time work availableWeekend... 

Cambridge Senior Living

Assisted Living Administrator Job at Cambridge Senior Living

 ...Assisted Living Administrator Brand-New Community! Cambridge Senior Living is excited to bring a brand-new senior living community to Waterloo, Iowa, and we are looking for an experienced Assisted Living Administrator to lead the community from pre-opening through... 

Weekday 1

Trademark Paralegal Job at Weekday 1

 ...documents, presentations and spreadsheets, delivering precise feedback.The role is fully remote and paid hourly. Candidates should have 5+ years in IP law and be fluent in English; advanced degrees are a plus. Payments are made weekly via Stripe or Wise. #J-18808-Ljbffr

Federal Bureau of Investigation (FBI)

FBI Special Agent: Psychology & Crisis Intervention Job at Federal Bureau of Investigation (FBI)

 ...position entails planning and conducting investigations in cybersecurity and federal law violations. Candidates with a bachelor's degree in psychology or related fields and strong analytical skills are encouraged to apply.The FBI offers competitive salaries and comprehensive... 

Leech Lake Band of Ojibwe

Community Health Representative Job at Leech Lake Band of Ojibwe

 ...areas.Provide follow-up care on medical referrals made by Public Health Nurses, hospital staff and other health professionals.Make...  ...when needed.Will participate in training opportunities on health promotion/disease prevention issues in areas of general health care,...