Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job DescriptionAt least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of ProcessesLAN Administration & Support - L2/L3 SupportManagement of the Firewall, experience on Cisco ASA preferred. Experience in F5 load balancer administration.Perform DNS changes as per CR prioritization and release planning. Modify Datacenter Network configurations through Change Management in co-ordination with smart hands as neededInstall and apply vendor supplied patches according to standards and procedures and in accordance with Change Management process.Remote Setup and initial configuration of network devices leveraging smart handsSetup, Configure and Support the carrier terminating routers. Setup , Configure and Support the carrier terminating routers (Remote)Perform Network upgrades through Change Management. Modify Network configurations through Change Management (Remote)Carrier management for data circuits (including terminating devices) - Remote JobManage network components including Firewalls, Fine tune thresholds/alertsVendor coordination for hardware/software related issuesFirmware upgrade/ manage vendor host or appliance OS patching levelDeploying/adding new network switches and routers. Infosys will coordinate with the Escalate problems requiring bug fix, code change and enhancements to Level 3Accept, Analyze and provide solutions to incidents escalated by NOC teamEscalate problems to L3/other teams when requiredIdentify improvement opportunities, test and implement (i.e. high availability solutions and resiliency in the network)Collaborate with Support team on maintenance activities and Disaster recovery procedures (Remote Tasks only)Respond to Ad-hoc maintenance requestsUpdate Run Book with new resolutions that may recur when new network components are addedUpdate support documentation L2 proceduresQualificationsBachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in IT Additional Information** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Note:-This is a FULL TIMEjob oppurtunity.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.H1-BTransfer willing to work for full-time can also apply.No OPT-EADfor this position.Please mention your email id in your email or resume.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services
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