Job Description

Direct Support Professional: Neo Birdsong | 2nd shift, 16 hours | Grand Rapids, MI

Make a real impact—help someone build independence while building a career, you’re proud of.

As a Direct Support Professional (DSP) at Hope Network, you’ll help individuals build independence, achieve personal goals, and thrive within their community. DSPs provide compassionate, person-centered support with daily living activities, community involvement, health and wellness, and meaningful skill development — helping create comebacks every day.

What You’ll Do

• Assist with daily living (ADLs), personal care, and medications
• Support community outings, transportation, and activities
• Build positive relationships and encourage independence
• Help maintain a safe, structured, and supportive environment

What We’re Looking For

• Compassionate, dependable, and team-oriented
• Strong communication and ability to build trust
• Adaptable, patient, and resilient
• Person-centered mindset with respect for individual differences

What You Bring

Preferred:

• High school diploma or equivalent
• Valid driver’s license

Required:

• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification

  Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

Experience

• 1 year(s): Whether you’re experienced or just starting out, we provide training and support.

Education

• High School Graduate or better

Licenses & Certifications

• - Driver's License

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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